Your stay starts with trust.

This notice describes Tiraveo’s listing, inquiry and account services, operated by Gateway to Breathtaking Splendors OPC. Contact gbstravelinc@gmail.com for privacy questions.

Delete your Tiraveo account — see the steps, support option and information that may be retained.

What you share

Account information can include your name, email and account identifier. Owners provide property descriptions, rental terms and photos. An inquiry can include your name, email or phone, message, guest count and optional stay dates. Signed-in conversations and stay requests contain the information their participants provide.

What is public and what stays private

Approved, published listing details and photos are publicly viewable and shareable. Avoid putting private documents or personal contact information into listing photos or descriptions. Inquiry contact details and messages are private to the relevant owner and authorized operator; they are not displayed on public listing pages. Account access and moderation permissions restrict private records.

Local owner expenses and demonstration payment/booking records are not included in the public listing payload. Where online payments are enabled, private payment requests include the merchant, amount, purpose, agreed terms, provider reference and verified payment/refund status. These are not shown on public listing pages.

Why we use this information

We use it to provide accounts, show listings, deliver inquiries to the correct owner, support conversations and requests, moderate content, answer support requests and protect the service from misuse. Guest inquiry follow-up is performed manually by the owner using the contact details you choose to share.

Service providers and optional AI

Tiraveo uses Supabase for account, database and photo services, and Vercel for website/API hosting. These providers process information needed to operate the service, including technical request information. When you choose an enabled online payment, the provider shown on your payment request (PayPal or PayMongo) hosts the checkout and processes the payment details you enter there under its own privacy notice. Tiraveo sends the bill amount, description and reference, and stores minimal payment and refund status; it does not store your full card number, security code or wallet password. OpenAI processes the reviewed listing information only when an authorized user chooses an optional Scout action and provides its required consent. A public inquiry does not automatically send its contents to Scout or OpenAI.

Optional rental calendar connections

If an owner connects an Airbnb or Booking.com calendar for a single-unit rental, Tiraveo reads that private calendar link to update unavailable nights. The link is encrypted on the server. We keep dates and hashed event identifiers, not the source calendar’s guest names, descriptions or raw feed. Imported blocks remain until a successful update and, for removals, owner review. Updates can be delayed.

An owner may create a private Tiraveo export link and paste it into the matching property account on another service. Anyone holding that link can read the exported unavailable dates. Exports contain native Tiraveo reservations and owner blocks without guest details; they do not redistribute imported external events. Owners can replace or revoke a link. Hosting providers may process technical request information, including requested URLs. Keep calendar links private. Pausing sync retains imported dates; disconnecting after review releases those imported blocks.

Your choices and deletion

You may browse without creating an account. Sharing contact details is needed only when you choose to send an inquiry. Use our account deletion instructions to delete your account in the app or request help without reinstalling it. You can also contact gbstravelinc@gmail.com for access, correction, deletion or consent questions. Signing out alone does not delete your cloud account or listings.

Deleting an account removes its profile, photos and conversations. Minimal financial records and associated booking dates can remain for settlement, refunds, disputes and applicable obligations; deleting a renter account does not automatically release a booking with a pending or received payment. We retain information only as needed for the service, support, safety and applicable obligations. We do not promise a fixed retention period here. Deletion requests may require identity confirmation, and we will explain any information that must be retained or any remaining processing steps.

Third-party links and updates

External sites and owner follow-up channels have their own privacy practices. If this notice changes, the updated version will be published here. Please read it before submitting information you would not want shared with the relevant owner.